The investigation marks the most significant regulatory challenge yet for Instinct, which has become a poster child for AI hype in 2026. The startup's AI assistant, known for its uncanny ability to mimic human conversation and predict user needs, has amassed over 50 million monthly active users since its launch. Investors, including prominent venture capital firms, were drawn to its explosive growth, culminating in the $350 million Series A round that valued the company at $2.5 billion.
However, the speed of Instinct's ascent has attracted scrutiny from privacy advocates and regulators alike. The EDPB's investigation will examine whether the company's data collection practices—specifically its use of personal conversations, browsing history, and location data to train its models—complies with GDPR requirements for explicit consent, data minimization, and purpose limitation.
"We have received multiple complaints from users and civil society organizations regarding Instinct's data handling," said an EDPB spokesperson. "The board has decided that a coordinated EU-wide investigation is necessary to ensure uniform enforcement of data protection law."
Instinct responded with a statement affirming its commitment to user privacy. "We are confident that our practices comply fully with GDPR and all applicable laws. We look forward to cooperating with the EDPB and demonstrating our rigorous data governance framework," the company said. It did not comment on whether it would pause any data collection activities during the investigation.
The probe adds a layer of uncertainty to Instinct's growth trajectory. The company had been in talks to launch an enterprise version of its AI assistant and had announced plans to expand into European markets next quarter. Regulatory action could delay those plans or force changes to its core product.
The EDPB investigation is in its early stages and could take months to conclude. Potential outcomes range from a clean bill of health to orders requiring data deletion, fines of up to 4% of global revenue, or even restrictions on offering the service in Europe.