Federal government introduces long-awaited digital duty of care legislation

Draft bill would require platforms to offer non-algorithmic feeds and protect children from harmful content

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By LineZotpaper
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The federal government has today introduced draft digital duty of care legislation designed to protect Australians from online harms, shifting the regulatory focus from reacting to harmful content to requiring platforms to prevent harm through system design.

After being shelved in 2024, the draft bill – if passed – would place a legal duty on digital service providers such as social media platforms, messaging apps, generative AI services and online games to create safer online environments.

Minister for Communications Anika Wells described the approach as analogous to basic safety standards for physical products. "Just as we have basic safety standards for cars, toys or food, the duty of care applies basic standards for the online products we use every day," she said.

Under the legislation, platforms such as Facebook, Instagram and TikTok must give users the choice of whether their default feed is algorithmically personalised or shows only content from people they follow. This would appear as a popup box. Wells acknowledged many users may keep recommendation algorithms but argued the value lies in giving people control: "It's empowering."

The bill also requires digital service providers to protect all users from seriously harmful material, including child sexual exploitation, grooming, terrorism content and material encouraging criminal offences. Additional protections apply to teenagers and children, covering pornography, content encouraging disordered eating, hostile attitudes towards women, dangerous stunts, and harassment or bullying.

Companies must conduct regular risk assessments identifying "all reasonably foreseeable risks" and make these available to the eSafety Commissioner within 30 days if requested. The commissioner would also gain powers to issue removal notices for "nudify" apps and websites, and streamlined schemes for child cyberbullying and adult cyber abuse would be introduced.

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Analysis

Why This Matters

  • If passed, the legislation would fundamentally change how platforms design their services in Australia, moving from content removal to systemic prevention.
  • The algorithmic feed choice gives users direct control over what they see, potentially reducing exposure to harmful recommendations.
  • Stronger enforcement powers for the eSafety Commissioner could lead to faster removal of dangerous apps and content.

Background

The digital duty of care concept was first announced by the government in 2024 but was shelved amid debate. The model draws on similar frameworks in the UK and EU, where platforms are required to assess and mitigate systemic risks. The Australian approach focuses on both illegal content and broader harmful material, particularly for children.

Key Perspectives

Government: Minister Wells frames the duty of care as empowering users with choice and holding platforms accountable, comparing it to physical product safety standards. Digital service providers: Platforms face significant compliance costs from mandated risk assessments and design changes, though they have not yet commented on today's draft. Critics/Skeptics: Some observers may question whether a pop-up choice is sufficient to change user behaviour or whether enforcement will keep pace with rapidly evolving platform features.

What to Watch

  • Parliamentary debate and timeline for passage or amendment.
  • Response from major platforms, particularly regarding the feed-choice requirement.
  • eSafety Commissioner's rulemaking and enforcement actions under the new powers.

Sources

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Articles published under the Zotpaper byline are synthesized from multiple source publications by our AI editor and reviewed by our editorial process. Each story combines reporting from credible outlets to give readers a balanced, comprehensive view.