Bitget initially estimated the loss at $351.6 million, but revised the figure to $387.5 million after identifying additional affected assets on Zcash and TRON that were not included in the initial tally. Blockchain intelligence company Arkham observed that roughly $350 million was stolen, with $228 million leaving Bitget’s wallets in just 18 minutes between 18:58 and 19:16 UTC. Arkham reported that $153 million worth of XRP was taken from a wallet it identified as a Bitget cold wallet, alongside $66.2 million of ETH, $34.8 million of USDT, $12.9 million of USDC, and $12.8 million of Tether Gold on Ethereum. Other affected networks included Arbitrum, Optimism, BNB Smart Chain, Avalanche, and Base.
Bitget CEO Chen (identified in source as Chen) said the exchange’s security team has identified the wallet service’s backend system as the source of the unauthorized transfers. “Hackers breached a key backend system of the wallet service and exploited it to forge transfer information and invoke the authorization signing process, thereby transferring funds out,” Chen explained. “The possibility of private key leakage can be ruled out – this means a more severe risk scenario has been eliminated. Damage control has been confirmed as complete, and there is no risk of further fund outflows from the platform.”
Chen assured users that Bitget’s cold wallets and customer balances remained safe, and that its User Protection Fund held more than $464 million in assets. “Beyond the $464M+ Protection Fund – all held in publicly verifiable wallets – Bitget holds over $1 billion in its own assets,” she said. “User funds are covered on a 1:1 basis.” Bitget Wallet, the company’s self-custody product, operates on separate infrastructure and was unaffected.
Chiefs at fellow exchanges rallied in support. “MEXC stands ready to support Bitget in any way we can,” said CEO Vugar Usi. “In moments like this, the industry is stronger when we stand together.” Binance co-CEO Richard Teng pledged Binance’s support, stating it had shared intelligence and helped trace the stolen funds. Ben Zhou, CEO of Bybit, said his company was on standby to help, noting that Bitget assisted Bybit following the $1.5 billion theft attributed to North Korea in February 2025.
Regarding attribution to North Korea, Chen noted that “IP behavioral patterns and on-chain signatures” suggest the involvement of North Korean state-sponsored attackers. Bitget has engaged incident response firm Mandiant and blockchain security outfit SlowMist to assist with the investigation. A full report is expected upon completion.