The attacks appeared to target refrigeration systems manufactured by Danish company Danfoss, according to France's government cybersecurity agency. The affected models include the AK-SM800 and AK-SC355. Hackers gained remote access and cranked up temperatures, spoiling millions of euros worth of food, retailers said. In some incidents, the heat caused fires or melted equipment.
French supermarket groups E-Leclerc, Intermarche, Carrefour, Monoprix and Cooperative U all reported being hit. Intermarche said at least 300 of its stores and its Netto brand were affected. Cooperative U reported more than 100 supermarkets targeted, while Carrefour said 80 supermarkets were affected and Monoprix said about 5 percent of its roughly 490 stores were hit.
French TV channel BFM reported that the attackers appeared to have remotely triggered a forced defrosting option. The cybersecurity agency has advised companies operating the affected freezer models to immediately disconnect them from the internet or restrict access, and to perform software updates. Authorities have launched an investigation, but it remains unclear who is behind the attacks.