The 14 agencies missed their target cuts for 2024-25 and then opted out of setting new targets for 2025-26. Their combined contractor contracts surged 35 per cent, from $74.2 million in 2023-24 to $100.5 million in 2025-26. In 2024-25, the financial year agencies were expected to slash external reliance, contract commitments for outside advisers and consultants blew out by 42 per cent, jumping from $242.5 million to $344.2 million.
Under the government's Strategic Commissioning Framework, departments and agencies were asked to stop outsourcing "core work", defined as everyday tasks public services should be doing themselves. A recent audit into the framework found departments simply reclassified public service jobs as non-core work, allowing them to spend more on contractors while claiming they were following the rules.
Missed targets carried no consequences. Failing agencies were permitted to declare they no longer outsourced core work and drop reduction targets altogether. Now, following advice that target tracking was "overly complex", the government has scrapped mandatory reduction targets entirely from 2026-27.
AusTender data reflects total multi-year committed contract values awarded to suppliers rather than single-year cash outlays, but the figures still showed a continued reliance on external workforces.
Gaming the system
The escalating contract values drew criticism from the public sector union and critics. Community and Public Sector Union national secretary Rebecca Fawcett said agencies appeared to be "gaming the system" while union members faced severe workload pressures and capability erosion.
"The framework was supposed to drive transparency and accountability, but we are seeing inconsistencies across the board, with an increase in outsourcing spending and flaws with reporting," Ms Fawcett said.
"Taxpayers are still footing the bill for expensive outsourcing while public sector capability is being run down."
Ms Fawcett said the government must tighten the rules with a clear, consistent definition of "core work" and enforceable reduction targets. Senator Barbara Pocock said agencies dumping outsourcing targets had undermined public service capability.