William Cross was born in Thailand on 30 April to parents Matthew Cross, 31, from Burnley in Lancashire, and Khin Thant Zin, known as Jue Jue, also 31, a refugee who fled persecution in Myanmar to Thailand. The family live on the island of Koh Tao, where Matthew Cross runs a steakhouse restaurant. The couple are engaged and Jue Jue works managing social media and human resources.
The baby's great-grandfather, George Kerr, 74, lives in Clayton-le-Moors, Lancashire. While Matthew Cross's parents have visited the family in Thailand and met their grandson, the Home Office has denied William the chance to travel to the UK to meet his great-grandfather. The Home Office has not publicly detailed the reasons for the refusal, but the family is now unable to arrange a visit.