Freedom of information responses reviewed by the Guardian reveal that NHS organisations covering millions of patients are rejecting Palantir's £330m federated data platform (FDP), introduced in March 2024. The University Hospitals of North Midlands NHS trust said the system 'does not appear to provide functionality over and above what we have already', while Dorset HealthCare University trust said it 'will not be adopting or going live with the FDP'. Greater Manchester's care board described the platform as 'duplicative' and 'retrograde'. Cambridgeshire and Peterborough NHS foundation trust found it offered 'not offered significant improvements on local systems'. Avon and Wiltshire mental health partnership NHS trust said it had yet to find an FDP tool offering significantly more than existing capabilities. University Hospitals Birmingham NHS foundation trust, which serves over 2 million people, said it had no plans to use it due to 'limited expected benefit over existing solutions'.
However, some trusts did report positive experiences. A Suffolk trust said the FDP had made it easier to manage waiting lists and improved surgery scheduling. Gateshead and other trusts also found benefits.
Palantir's senior vice-president, Tom Watson, a former Labour MP who was appointed as the company's chief lobbyist last month, defended the contract. He said that if other companies could do the job, 'they would have taken part in free and open competition' to run the FDP. The FOI responses were gathered by Medact, a health campaign that opposes Palantir's role in the NHS, and posted to the transparency website WhatDoTheyKnow.
The controversy comes as Prime Minister Andy Burnham's government considers whether to exercise a break clause in the seven-year deal. Protests against Palantir have highlighted its contracts with the Israeli military and Donald Trump's homeland security forces, as well as comments by co-founder Peter Thiel, who said in 2023 that 'the NHS makes people sick'. Two parliamentary select committees have also urged the government to reassess the deal.