company

Booking.com

Online travel and accommodation platform

Business · EU opens investigation into Booking.com over fake listings and scams

The European Commission has opened an investigation into Booking.com, accusing the accommodation platform of an "absolutely substandard" approach to tackling fraudulent listings and phishing scams. EU regulators say the company may have breached the Digital Services Act (DSA), which requires platforms to assess and mitigate risks to consumers. The probe also examines whether Booking.com violated advertising transparency rules by not clearly disclosing paid placements.