Iowa Attorney General Brenna Bird announced the lawsuit, saying it aims to "vindicate the rights of Iowans affected by OpenAI's willful, dangerous, reckless, and unlawful conduct."
"OpenAI is hurting kids and they are lying to Iowans," Bird said in a statement. "OpenAI claims ChatGPT is safe while it's giving dangerous medical advice, encouraging people to hurt others, and coaching people to commit suicide."
OpenAI spokesperson Drew Pusateri said the company has built age-specific protections into its product that "many other AI products lack." He added that OpenAI is working with states to advance policies that will apply to the entire industry.
"While no system can be perfect, we'll continue to work with experts to inform our work and build additional safeguards, such as the parental controls, break reminders and age-appropriate model protections that exist today," Pusateri said.
The lawsuits add to scrutiny of OpenAI's safety and security practices. In a number of wrongful death lawsuits, ChatGPT is blamed for driving users to experience harmful delusions and, in some cases, to commit suicide. Florida Attorney General James Uthmeier also sued OpenAI in June, alleging the company knowingly released an unsafe product that could harm users.
OpenAI has strengthened safety features for families over the past year. In August it launched ChatGPT for Teens, a dedicated experience for minors with educational features and age-appropriate safeguards intended to reduce exposure to developmentally inappropriate or harmful content. "Teens should be able to use AI to learn, create, and explore," the company said at the time, adding that access "should come with protections that reflect their developmental stage, reinforce real-world relationships, and support healthy use over time."