Employers warn working holiday visa changes are driving backpackers out of Far North Queensland

Tourism operators say a new ballot system is deterring workers during the school holiday peak season

By LineZotpaper
Published
Read Time2 min
Sources2 outlets
Far North Queensland tourism businesses say federal changes to working holiday visas are already driving backpackers away, with employers warning they may not be able to keep up with demand during the booming school holiday season.

Far North Queensland tourism businesses say federal changes to working holiday visas are already driving backpackers away, with employers warning they may not be able to keep up with demand in future peak seasons.

Geoff York, chief executive of Crystalbrook Collection, which runs hotels, restaurants, bars and a day spa in Cairns, said some second-year working holiday-makers had already left. He said 45 per cent of the company's 500 employees were on working holiday visas.

Mr York said many workers would not risk another six months of regional work for a chance to qualify for a third-year visa under the new ballot system.

"It's a one in six chance that you'll qualify, so that's not good," he said.

Mr York warned the industry could face shortages similar to those experienced during the COVID-19 pandemic, saying he had two 300-room hotels and might only be able to fill them to 250 rooms, despite "tremendous demand".

The federal government is progressively rolling out changes over the next 12 months that cap 462 working holiday visas and require applicants to enter a ballot for first, second and third-year visas. Backpackers wanting a second-year visa must currently work 88 days in regional or remote Australia.

Tourism Tropical North Queensland chief executive Mark Olsen said the industry wanted the changes scrapped.

"It is our school holidays. This is one of our peak seasons and we've got staff who are leaving the region," he said.

Mr Olsen said working holiday-makers from various countries brought language skills essential for visitor safety in activities such as skydiving, bungee jumping, diving, snorkelling and whitewater rafting, and that the industry relied on workers staying long enough to build skills in roles such as dive masters.

He rejected the argument that backpackers contributed to housing shortages, saying 90 per cent of their accommodation was in hostels or on farms.

Cairns Chamber of Commerce chief executive Patricia O'Neil said the cuts would also be "devastating" for aged care, childcare, labour and construction.

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Analysis

Why This Matters

  • Working holiday visa holders make up a large share of the Far North Queensland tourism workforce, with one major operator reporting 45 per cent of staff on these visas.
  • The changes are being phased in during the school holiday peak season, and businesses say workers are already leaving.
  • A sustained labour shortage could limit room capacity and affect safety-related roles in adventure tourism, which relies on multilingual staff.

Background

The federal government is progressively rolling out changes to the working holiday maker program over the next 12 months, capping 462 visas and requiring applicants to enter a ballot for first, second and third-year visas. The program has long supplied seasonal labour to regional Australia, with a second-year extension requiring 88 days of work in regional or remote areas. Industry leaders in Far North Queensland argue the region is being hit unfairly, saying backpackers mostly live in hostels or on farms and are not a significant contributor to housing shortages.

Key Perspectives

Crystalbrook Collection (Geoff York): Already losing second-year visa holders. York argues the one-in-six odds in the third-year ballot make extended regional work an unattractive gamble, risking shortages similar to those of the COVID-19 pandemic.

Tourism Tropical North Queensland (Mark Olsen): Wants the changes scrapped. Olsen says multilingual backpackers are essential for adventure tourism safety and for building skilled roles like dive masters, and disputes the housing rationale for the changes.

Cairns Chamber of Commerce (Patricia O'Neil): Warns the impact would extend beyond tourism into aged care, childcare, labour and construction.

What to Watch

  • Whether more visa holders leave the region during the school holiday peak, and whether operators are forced to cap hotel occupancy.
  • The phased rollout of the ballot system over the next 12 months, and whether the government adjusts the policy in response to industry pressure.
  • How the visa cap affects demand for regional workers across other sectors.

Sources

Zotpaper

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