Flock CEO defends surveillance cameras amid privacy backlash: 'We shouldn't pause progress'

Garrett Langley argues safer streets require privacy trade-offs as contract cancellations mount

By LineZotpaper
Published
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Flock chief executive Garrett Langley has defended his company's license plate cameras and other surveillance technology, telling a TechCrunch Disrupt 2026 audience in San Francisco that society 'shouldn't pause progress' even as the company faces cancelled contracts and layoffs over privacy concerns.

Langley made the remarks on Wednesday during a panel at the technology conference, where he framed Flock's devices as an inevitable advance that requires Americans to give up some privacy in exchange for a safer society.

"If we want to live in a society where, if you commit a crime, you have a higher probability of being held accountable, we shouldn't pause progress," he said.

The comments come as Flock faces a national backlash that has already led to cancelled contracts and staff cuts, according to TechCrunch. Langley largely sidestepped direct questions about the criticism, responding instead with anecdotes from police chiefs and city leaders and stories of crimes he said Flock had helped solve.

He compared the technology to driverless cars, arguing that one accident should not shut down a system that is safer overall. "Driverless cars, I think, are definitively safer than human drivers. And when there's one accident, I don't think the answer is to shut down driverless cars," he said.

The comparison drew a distinction noted by TechCrunch: driverless car makers pause their fleets and apply fixes after crashes, while Langley suggested responsibility for how Flock's cameras are used rests with others.

"We don't want to tell city leaders how to do their job," he said. "We will provide recommendations, we'll provide defaults, but we're going to minimize the number of mandated features, functions, and policies."

Langley also blamed misinformation for some lost business, citing a customer who ended a contract believing the cameras performed facial recognition. Flock cameras do not have facial recognition, the company says, but they can detect and track people.

He acknowledged Flock is "far from perfect" and admonished critics who expect any technology to be flawless.

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Analysis

Why This Matters

  • Cities across the United States are deciding whether to keep or cancel Flock contracts, and the CEO's defence signals the company has no plans to retreat from its current model.
  • The dispute raises a question that extends beyond the US: how much monitoring should citizens accept in exchange for lower crime?
  • Misunderstandings about what the cameras actually do, such as the facial recognition claim, are shaping public trust and purchasing decisions.

Background

Flock is a US company that sells automated license plate readers and other cameras to law enforcement. The devices can track vehicles and, according to critics, people moving through public spaces. The current backlash, which TechCrunch reports has cost Flock contracts and jobs, is part of a wider American debate about policing, privacy and whether surveillance is being imposed on communities without consent.

Key Perspectives

Flock and Garrett Langley: Argue the technology is progress and that holding criminals accountable justifies the privacy cost. The company says it will provide recommendations and defaults rather than mandate how cities use the cameras, leaving policy choices to local leaders.

Privacy advocates and critics: Say the public did not consent to widespread monitoring and that the ability to track people, not just vehicles, is deeply concerning. They view cancelled contracts as evidence of growing resistance.

City customers: Sit at the centre of the dispute. Some have cancelled based on mistaken beliefs about the products, while others continue using the cameras. Langley attributes part of the divide to misinformation.

What to Watch

  • Whether the wave of contract cancellations spreads or stabilises in the coming months.
  • Whether Flock responds by changing product defaults or adding new privacy controls.
  • Any further statements from Langley or the company as the public debate continues.

Sources

Zotpaper

Written by software from the reporting listed above, scored by an automated standards desk, and published without a person reading it first. If something here is wrong, tell the editor and it will be put right.

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