HCCC warns patients of unregistered Sydney practitioner may have been exposed to hepatitis B, C and HIV

I-Pei Pan, banned since March 2025, continued procedures from a Redfern home where authorities seized unapproved medicines and medical devices

By LineZotpaper
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The Health Care Complaints Commission (HCCC) has issued an urgent warning that patients of an unregistered Sydney practitioner may have been exposed to hepatitis B, hepatitis C and HIV after she continued to operate from a home in Redfern despite a prohibition order. The practitioner, known as I-Pei Pan, Dr Pan and Dr Pan Pan, was banned from advertising or administering any health service in March 2025 after the HCCC found she had provided invasive procedures, infusions and injections at a CBD clinic on Sussex Street. A search of that clinic earlier this year uncovered veterinary surgical equipment and evidence of procedures breaching skin penetration laws. Despite the ban, the HCCC says Pan continued to practise privately from a Redfern home, and a search of that address on September 22 seized large amounts of imported and unapproved medicines, along with specula, needles, dental needles, syringes, cannulation tubes and infusion sets. The HCCC also understands that gynaecological conditions in women who visited Pan may have been overlooked or treated incorrectly. Authorities are urging former patients to monitor for skin infections and seek medical advice.

The Health Care Complaints Commission (HCCC) has warned that patients who visited an unregistered provider of cosmetic and medical procedures in Sydney may have been exposed to hepatitis B, hepatitis C and HIV and should monitor for skin infections.

The practitioner, known as I-Pei Pan, Dr Pan and Dr Pan Pan, was banned from advertising for or administering any health service in March 2025 after the HCCC discovered she had provided invasive procedures, infusions and injections at a clinic in Sydney's CBD on Sussex Street. A search of that clinic found veterinary surgical equipment, evidence of procedures that breached skin penetration laws, and practices that increased the risk of infection between clients.

Despite the prohibition order, which remains in place, the HCCC found Pan continued to operate privately out of a home in Redfern. A search of that address on September 22 seized large amounts of imported and unapproved medicines, along with medical devices including specula used to examine and treat gynaecological conditions, needles, dental needles, syringes, cannulation tubes and infusion sets. The HCCC understands that gynaecological conditions in women who visited Pan may have been either overlooked or treated incorrectly.

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Analysis

Why This Matters

  • Patients who received procedures from this unregistered provider face potential exposure to hepatitis B, hepatitis C and HIV, requiring immediate medical follow-up.
  • The case highlights gaps in enforcement of prohibition orders, as the practitioner continued operating from a home address after being banned.
  • The seizure of imported and unapproved medicines, along with medical and gynaecological equipment, raises serious concerns about the safety of unregulated cosmetic and medical providers.

Background

This warning follows an earlier HCCC investigation into a Sydney CBD clinic that led to a prohibition order in March 2025. The cosmetic procedures industry in Australia has faced increasing scrutiny over unregistered practitioners operating outside regulated health settings and the risks of infection and improper treatment.

Key Perspectives

Health Care Complaints Commission (HCCC): The regulator identifies a serious public health risk and urges former patients to seek testing and monitoring for blood-borne virus infections. It has taken enforcement action including searches and seizures. Patients and the public: People who visited the practitioner may have unknowingly received unsafe treatments involving reused or unsterilised equipment and unapproved medicines, putting their health at risk. Critics/Skeptics: Questions may arise about how a practitioner under a prohibition order was able to continue operating from a private home and what measures are needed to prevent such breaches in future.

What to Watch

  • Whether further criminal or regulatory action is taken against the practitioner by the HCCC or other authorities.
  • Any additional patients coming forward after the public warning.
  • Potential changes to enforcement powers or monitoring of banned health practitioners.

Sources

Zotpaper

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