Microsoft has confirmed that the October 2026 security updates for Windows Server may be interfering with Exchange Server, leading to severe performance issues. The problems are not related to the separate October security updates for Exchange itself, the company said.
The glitch can hit Exchange Server OWA, causing connection errors or lengthy email queues, "with email crawling to a halt," Microsoft wrote. Rebooting the server temporarily alleviates the issue, but a permanent workaround requires a registry edit.
The destabilisation affects Exchange Server 2016, 2019, and the new Subscription Edition (SE). Microsoft stated, "Not all Exchange servers will be impacted by installation of those updates equally; the severity and speed of impact varies based on Exchange server load. Some servers might never see a problem."
The root cause is a default limit on memory used by Endpoint Mapper when handling Endpoint Lookup calls. In its Release Health Dashboard, Microsoft explained: "For workloads such as Exchange Server, the default limit of 512 simultaneous Endpoint Lookup calls might not be sufficient under heavy load." The registry setting increases that maximum.
Customer frustration was evident on Microsoft's support page. One administrator wrote: "We have had the problem like every 20h since Wednesday, when we installed the windows updates for October and the exchange su. Reboot only solution," before noting that the registry setting appeared to help. Another fumed: "Also please release your updates tested and without problems. Without giving us the job to test for you. We're already paying for the software and you want to make tests with us?! I spent all weekend on my servers because of this."
Microsoft has yet to commit to issuing an out-of-band fix and said it is investigating. The company has not said how long the registry workaround will be necessary.
