Ofgem proposes charge on energy suppliers who lure customers with cheaper deals

Regulator consults on reintroducing market stabilisation charge to prevent supplier failures this winter

By LineZotpaper
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Ofgem has opened a consultation on forcing energy suppliers to pay rivals a charge when they win customers with cheaper deals, as the regulator for Great Britain moves to prevent suppliers going bust during a winter it expects to be difficult for households. The proposal responds to sharp swings in energy prices linked to the conflict in the Middle East.

Under the plan, the market stabilisation charge (MSC) would be triggered if wholesale prices fall more than 10%. At that point, suppliers that win customers by offering cheaper fixed deals would have to compensate rivals 85% of the drop in wholesale rates.

"When wholesale prices fall sharply, suppliers that have bought energy in advance for customers on default tariffs can face losses if large numbers of customers switch to cheaper fixed deals," Ofgem said.

The charge was last activated between April 2022 and March 2024, when Russia's invasion of Ukraine sparked soaring wholesale prices that caused more than 30 energy companies to go bust.

"We're preparing for what is likely to be a difficult winter for many households," said Neil Kenward, Ofgem's interim director general of markets. "While the energy market is stronger than it was during the energy crisis, volatility remains and the market stabilisation charge helps to protect consumers from that volatility."

"In volatile market conditions, it's important that suppliers can continue to secure the energy their customers need without taking unsustainable risks."

Martin Lewis, founder of MoneySavingExpert, who reacted angrily to the mechanism when it was last activated in 2022, called the proposal a "switching penalty" that would leave consumers with worse deals if wholesale prices fall.

"The new supplier can't pass a chunk of the saving from lower wholesale rates on to you, because it has to hand much of it to your old supplier," he said. "The cheap fixes and switcher deals offered will be a lot more expensive, in order to protect energy firms' profits. It ain't good for consumers."

Lewis questioned the need to reintroduce the mechanism, noting that many energy companies have made significant profits since it was last triggered. "The supplier market is pretty stable, and I doubt we are at the domino risk of suppliers going bust in the way they did in the early 20s," he said. "Protecting them over winter by effectively dampening competition... feels raw. I don't like it."

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Analysis

Why This Matters

  • The proposal could affect energy bills for millions of households during a winter Ofgem itself expects to be difficult.
  • If reintroduced, the charge would dampen competition and make switching suppliers more expensive for consumers.
  • The consultation shows how geopolitical conflict in the Middle East is feeding through to European energy markets and UK regulation.

Background

Ofgem regulates the energy market in Great Britain. The market stabilisation charge was designed to prevent a wave of supplier collapses when wholesale prices move sharply: suppliers that buy energy in advance can be left exposed if customers suddenly move to cheaper fixed deals. The mechanism was last active between April 2022 and March 2024, a period in which more than 30 energy companies went bust after Russia's invasion of Ukraine sent wholesale prices soaring. The current debate pits the stability of the supplier market against the value of competition for consumers.

Key Perspectives

Ofgem: The regulator argues the charge protects consumers from volatility by ensuring suppliers can continue to secure the energy their customers need without taking unsustainable risks, and says the market is stronger than during the energy crisis. Martin Lewis and consumer advocates: The MoneySavingExpert founder calls the mechanism a "switching penalty" that makes cheap fixed deals and switcher offers more expensive, and questions whether it is needed when the supplier market is stable and many firms are profitable. Critics: The charge deters competition and effectively transfers money from consumers to suppliers at a time when energy companies have recovered their finances since the last crisis.

What to Watch

  • The outcome of Ofgem's consultation and whether the charge is formally reintroduced before winter.
  • Wholesale energy price movements: a fall of more than 10% would trigger the mechanism.
  • Further escalation in the Middle East conflict, which Ofgem cites as a source of price volatility.

Sources

Zotpaper

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