Australians withdrew a record $1.46 billion from their superannuation on compassionate grounds in the 2025-26 financial year, with the vast majority ($1.42 billion) spent on medical and dental treatments. The surge, a 220 per cent increase since 2018-19, has drawn sharp concern from regulators, who are cracking down on health practitioners they accuse of using predatory sales tactics to encourage patients to raid their retirement savings for unnecessary or cosmetic procedures.
Dental work accounted for the lion's share of withdrawals, with $892 million accessed for dental treatment. This represents a thirteen-fold increase from the $66 million approved for dental release in 2018-19.
Consumers Health Forum CEO Elizabeth Deveny said the trend reflected a health care system that had become increasingly unaffordable. "When people are hit with a health bill on top of the cost-of-living crisis, it's understandable people reach for the only tools available to them," Dr Deveny said. "Increasing numbers of Australians are having to choose between living in pain now or being poor in retirement."
The Australian Tax Office and the Australian Health Practitioner Regulation Agency (AHPRA) are investigating a "concerning trend" of health professionals, including dentists, promoting early access to super. AHPRA CEO Justin Untersteiner said the bodies are concerned by "predatory sales tactics that use social media and internet advertising to attract patients for high-cost treatments they do not need or cannot afford."
The ATO has ramped up compliance, fining practitioners a total of $1.5 million for making misleading statements to help patients access their super. One doctor was referred to a tribunal after helping a patient access almost $20,000 of her superannuation for cosmetic liposuction.
Super Members Council CEO Misha Schubert warned of the long-term consequences, noting that withdrawing $20,000 could ultimately cost an individual $93,000 by retirement due to lost compound interest. "We're deeply concerned to see the scale of the financial damage that's being done often to very vulnerable Australians," she said. Ms Schubert called for a ban on advertising that promotes access to early super withdrawals.
Financial Services Minister and Assistant Treasurer Daniel Mulino said the government was monitoring the issue closely. "Australians should not be pressured into accessing their superannuation for unnecessary medical or dental procedures," he said.
The ATO has listed several red flags for consumers, including social media advertising for early access, requests for personal details to submit an application, and fees associated with submitting an application.