Shopping agents falter when user needs change across a conversation

A benchmark spanning 3.28 million products finds that explicit session control improves agents facing evolving constraints, ambiguous requests and multi-item purchases.

Top University
Xinwei Yang · Kelong Mao · Yudong Guo · Sulong Xu · Simiu Gu · Chen Huang · +1 more

JD.com · Sichuan University · Engineering Research Center of Machine Learning and Industry Intelligence · National University of Singapore

Research Digest··2 min read
Yang et al.

28 million grounded products.

Why this paper

From National University of Singapore and 3 others · Part of Process Agent Benchmarks, now 9 papers

In one line

Conversational shopping agents struggle with state tracking, constraint updates, and grounded convergence; an executable framework with explicit state management and runtime guards outperforms baselines.

What we could check

  • ·No code link found
  • ·No weights link found
  • ·No dataset link found
  • ·No compute details found
  • ✓Limitations stated by the authors
  • ·No benchmark numbers found

Observed from the paper text and links we have. Absence here means we did not find it, not that it does not exist.

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