WA consumer watchdog Trish Blake on her blue hair and battling dodgy dealers

The Consumer Protection Commissioner says a racist real estate agent is among the memorable cases she has handled

By LineZotpaper
Published
Read Time1 min
Sources3 outlets
Western Australia's Consumer Protection Commissioner Trish Blake stands out with her trademark blue hair, a deliberate choice to make government more approachable, and says one of the most memorable cases she has dealt with involved a racist real estate agent.

The first thing people notice about Trish Blake is her blue hair. It is a deliberate style choice, she says, so that people in her office know they can talk to her on a normal level. “I just love it, and it has become a thing now,” she told reporters. “Even my family, they ask ‘what’s the next colour?’ And I say, no, it’s just the hairdresser and I who discuss it.”

Blake, who has been commissioner for some time, has seen all kinds of cases – dodgy car dealers, real estate agents – but one sticks with her. “The racist real estate agent,” she says, without providing further details. It is rare in state government agencies to have someone so candid about their work, but Blake does not know any other way.

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Analysis

Why This Matters

  • Blake uses her appearance to humanise a government agency, potentially encouraging more consumers to come forward with complaints.
  • Her mention of a racist real estate agent highlights ongoing issues of discrimination within the real estate sector in Western Australia.
  • The combination of candour and a distinctive public image may shift perceptions of how accessible consumer regulators can be.

Background

Blake is the Consumer Protection Commissioner for Western Australia, a state government role that involves investigating complaints about unfair trading, dodgy products, and unethical practices by businesses such as car dealers and real estate agents. Her blue hair has become an unofficial trademark, signalling a break from the traditional bureaucratic image. The agency falls under the state's Department of Mines, Industry Regulation and Safety.

Key Perspectives

Trish Blake: Her approach is to be open and approachable, using personal style to break down barriers between the public and government enforcers. Consumers: A visible and candid commissioner may make it easier for people to report problems, especially sensitive ones like discrimination. Real estate industry: Blake's reference to a racist real estate agent suggests the commissioner is actively pursuing complaints of discrimination, putting the sector on notice.

What to Watch

  • Whether more details emerge about the racist real estate agent case and any regulatory action taken.
  • The impact of Blake's public profile on the volume and nature of complaints lodged with Consumer Protection.
  • Potential policy or enforcement changes in Western Australia's real estate sector as a result of high-profile cases.

Sources

Zotpaper

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