"Working till 67, hoping for the best": Casual workers face retirement confidence gap

AMP report finds deep anxiety over retirement, as a 59-year-old casual worker reveals the arithmetic of an insecure future

By LineZotpaper
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A new report from AMP has captured the deep retirement anxiety plaguing older Australians, a reality laid bare in the story of Antony, a 59-year-old casual community-sector support worker. With shifts that can be cancelled just minutes before they begin, he has accumulated only $98,000 in superannuation while still owing $100,000 on his mortgage. His plan is to work until age 67, use his super to clear the debt, and then rely entirely on the Age Pension.

For a decade, Antony has worked in the community sector transporting and supervising children in care, sometimes driving a 150-kilometre round trip. The work is precarious. He can earn $400 for three shifts in a week, which is exactly his mortgage payment, or up to $1,600 for a flat-out 10-shift week. During school holidays and the six-week Christmas period, however, shifts can virtually dry up.

"If my shift gets cancelled, I don't get paid," he says. "And that can be anywhere up to two minutes before I start."

This insecurity has shaped his financial future. Antony started his superannuation late, having been a stay-at-home dad for eight years, which meant his first contribution landed when he was around 30. He has since consolidated three separate super accounts into one to stem the drain of fees.

AMP's 2026 Retirement Confidence Pulse survey found that fewer than half of Australians aged 50 to 64 feel confident about retirement. For those in Antony's demographic, the gap is a chasm: just 26 per cent are confident, while 82 per cent worry about running out of money. Antony places himself squarely in the latter camp.

"I'm eventually going to run out of money after I retire, and there's nothing I can physically do to make it any better," he says. "So I've just accepted it."

He turns 60 in January, the age at which Australians can generally begin to access their superannuation. Yet nobody has walked him through what that means, and the only number in his plan is 67. "Do it while I can get it, and while I can do it," is his working rule.

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Analysis

Why This Matters

  • The story of Antony highlights how precarious, casual work undermines the ability to build retirement savings, leaving workers to rely on the Age Pension safety net.
  • The broad confidence gap revealed by AMP's survey, particularly the stark 26 per cent versus 82 per cent split among his peers, signals a brewing crisis of retirement adequacy for a significant portion of the workforce.
  • As Antony approaches 60, his lack of a transition plan from working life to super access underscores the urgent need for better financial advice and clearer retirement pathways for older Australians.

Background

Australia's superannuation system was designed around a model of stable, full-time employment. The rise of casual, gig, and contract work has made it harder for workers to consistently contribute to their nest egg. Accessing superannuation generally becomes possible at age 60, and the Age Pension eligibility age is currently 67. Workers with interrupted career histories, such as those who took time out for caregiving, are particularly vulnerable to having insufficient super balances at retirement.

Key Perspectives

[Casual workers]: Face income volatility, unpredictable rosters, and no guarantee of hours, making it nearly impossible to plan for long-term financial security. The threat of last-minute shift cancellations creates a permanent state of financial precarity. [Policymakers]: Balancing the cost of the Age Pension with the goal of self-funded retirement is a persistent challenge. Recent industrial relations reforms targeting casual work and gig economy conditions aim to improve predictability and security, but their full impact on retirement savings remains to be seen. [The superannuation industry]: The AMP report demonstrates the industry's awareness of the engagement gap, particularly among older members with low balances for whom default settings may not be enough to produce a dignified retirement.

What to Watch

  • Antony's 60th birthday in January and his first opportunity to access his superannuation.
  • Broader trends in casual employment and the prevalence of last-minute shift cancellations in key industries.
  • Any policy changes related to the superannuation guarantee rate or the Age Pension eligibility age.

Sources

Zotpaper

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