‘AI clog’: UK public bodies swamped by chatbot-generated complaints
Councils and MPs’ offices report surging volumes of AI-drafted correspondence, with one complaint running to 200 pages
UK public bodies are being swamped by a flood of AI-generated complaints, letters and legal challenges, a phenomenon dubbed “AI clog” that staff say is exhausting stretched teams and consuming scarce resources. Local authorities, MPs’ offices, courts and schools report surging volumes of AI-generated correspondence that takes moments to create but huge amounts of time for humans to sift through and answer.