The personal information of Centrelink customers, taxpayers and childcare workers is among a trove of sensitive data that may be ending up in Palantir's surveillance software used by the Australian Criminal Intelligence Commission (ACIC), with some departments unaware of the software's use, documents released under freedom of information laws reveal.
Palantir’s software is used by the ACIC as part of the multi-agency fraud fusion taskforce, established in 2022 with the goal of targeting fraud in government payments from the national disability insurance scheme, childcare and welfare. The taskforce is headed by the NDIA and Services Australia, while the intelligence program, known as the fraud fusion centre, is led by the ACIC. It brings in large volumes of information held by agencies that could be relevant to the taskforce’s work.
The documents, obtained by independent researcher Dr Gabrielle Josling, show at least 10 federal agencies share data with the ACIC that could be fed into Palantir's software. These include the education department, the NDIA, Services Australia, the NDIS Quality Safeguards Commission, the Australian Taxation Office, the Australian Federal Police, the Australian Securities and Investments Commission, the Australian Transaction Reports and Analysis Centre, the health department, and the Department of Employment and Workplace Relations.
Services Australia has authorised the ACIC to obtain names, dates of birth, information about proof of ID, addresses, telephone numbers, Centrelink claims or reviews, itemised income and asset details, employer information, bank account details, and surveillance material held by the agency. Services Australia said each disclosure was considered case-by-case, with two disclosures in the financial year to date, compared with 21 in 2025-26 and 47 in 2024-25.
The ATO's documents state that tax file numbers cannot be provided under law. The ATO made 758 disclosures between November 2022 and July 2026, including 376 to the NDIA and 42 to the ACIC. An ATO spokesperson said taxpayer information was disclosed where lawfully able under the memorandum of understanding and the Tax Administration Act.
The education department withheld details of what data it provided to the taskforce; documents state it relates to the childcare subsidy scheme. A department spokesperson declined to comment on operational information-sharing arrangements and directed questions about Palantir use to the ACIC.
The ACIC said data handling is subject to agreements with the supplying agency, and that Palantir was part of a suite of analytical tools used on specific cases to help partner agencies disrupt serious organised crime networks defrauding government programs. The agency did not respond to questions on whether other federal agencies were informed if data provided was ingested into Palantir.
Neither the ATO nor Centrelink were aware if Palantir was used. An ATO spokesperson said the use of software by another agency is a question for that agency.
Documents also reveal that the 2024 memorandum originally required an ethics and human oversight framework, but correspondence showed the process was determined to be too difficult to implement and the framework became an ethics guide in October last year. A framework for evaluating and monitoring the taskforce’s performance was also not developed. In a submission to the Australian National Audit Office, Dr Josling said the new model abandoned requirements for defined assessments and reviews, arguing the taskforce needs a way to learn from data quality problems, data matching limitations, and weaknesses in governance.
Analysis
Why This Matters
- The data of millions of Australians, including welfare recipients, taxpayers and childcare workers, could be analysed by software linked to controversial US technology company Palantir, raising significant privacy concerns.
- Some agencies do not know if the data they share with the fraud taskforce ends up in Palantir's system, highlighting a possible lack of transparency and oversight.
- The abandonment of an ethics framework for the taskforce suggests risks around data use and governance are not being systematically managed.
Background
Palantir Technologies, co-founded by billionaire Peter Thiel, provides data-mining software to clients including the Israeli military and US Immigration and Customs Enforcement. The Australian government has spent nearly $80 million on Palantir contracts since May. The Greens leader, David Shoebridge, has called for a ban on Palantir contracts with the Australian government. The company has insisted it has no access to the data clients enter into its software, and a spokesperson has said the company is committed to supporting Australian government agencies in tackling serious financial crime and fraud.
Key Perspectives
David Shoebridge (Greens leader): Palantir should not be near Australian data given how its software is used by the Israeli Defence Force and ICE.
ATO spokesperson: Taxpayer information was disclosed where lawfully able under the terms of the memorandum of understanding and the Tax Administration Act; the use of software by another agency is a question for that agency.
ACIC: Data handling is subject to agreements with supplying agencies, and Palantir is part of a suite of analytical tools used on specific cases to disrupt serious organised crime networks defrauding government programs.
Dr Gabrielle Josling: The new model abandoned requirements for defined assessments and reviews; the taskforce needs a way to learn from data quality problems, data matching limitations, and weaknesses in governance.
What to Watch
- Whether the Australian National Audit Office conducts a review into the taskforce following Dr Josling's submission.
- Any further FOI releases that reveal the full extent of data shared by the education department and other agencies.
- Potential political and public pressure on the government to limit or ban Palantir contracts, following calls from the Greens and scrutiny of the company's ethics.
Checked
12 claims in this story checked against 1 source: 12 supported.
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- SupportedCentrelink and taxpayer data may be fed into Palantir software without the departments responsible for the information knowing about it.Australia news | The Guardian: “The personal information of Centrelink customers, taxpayers and childcare workers is among a trove of sensitive data that may be ending up in Palantir’s surveillance software in Australia, without the departments responsible for the information even knowing about it.”
- SupportedAt least 10 federal agencies share sensitive data with the taskforce, which could be fed into Palantir’s software.Australia news | The Guardian: “New documents, released under freedom of information requests, reveal the extent to which at least 10 government agencies share sensitive data with the taskforce, which could be fed into Palantir’s software.”
- SupportedPersonal information of Centrelink customers, taxpayers and childcare workers may be ending up in Palantir’s software.Australia news | The Guardian: “The personal information of Centrelink customers, taxpayers and childcare workers is among a trove of sensitive data that may be ending up in Palantir’s surveillance software in Australia”
- SupportedPalantir’s software is used by the ACIC as part of the multi-agency fraud fusion taskforce.Australia news | The Guardian: “Palantir’s software is used by the Australian Criminal Intelligence Commission (ACIC) as part of the multi-agency fraud fusion taskforce”
- SupportedThe taskforce was established in 2022 to target fraud in government payments from the NDIS, childcare and welfare.Australia news | The Guardian: “which was established in 2022 with the goal of targeting fraud in government payments from the national disability insurance scheme, childcare and welfare.”
- SupportedThe taskforce is headed by the NDIA and Services Australia, while the fraud fusion centre is led by the ACIC.Australia news | The Guardian: “The taskforce is headed up by the National Disability Insurance Agency (NDIA) and Services Australia. The intelligence program – known as the fraud fusion centre – is led by the ACIC”
- SupportedThe agencies sharing data with the ACIC include the education department, NDIA, Services Australia, the NDIS Quality Safeguards Commission, ATO, AFP, ASIC, AUSTRAC, health department, and Department of Employment and Workplace Relations.Australia news | The Guardian: “Documents from the Department of Education show the ACIC is “collecting criminal intelligence and analysing and crossmatching data” from sources including: - The education department. - The NDIA. - Services Australia. - The NDIS Quality Safeguards Commission. - The Australian Taxation Office.”
- SupportedServices Australia authorised the ACIC to obtain personal and financial information including names, dates of birth, proof-of-ID information, addresses, Centrelink claims or reviews, income and asset details, employer information, bank details and surveillance material.Australia news | The Guardian: “The personal information authorised by Services Australia to be obtained by the ACIC includes names, date of birth, information about proof of ID, addresses, telephone numbers, Centrelink claims or reviews, itemised income and asset details, employer information, bank account information and “surveillance material” held by the agency.”
- SupportedServices Australia said disclosures were considered case by case, with two in the financial year to date, 21 in 2025-26 and 47 in 2024-25.Australia news | The Guardian: “Services Australia said each disclosure to the ACIC was considered on a case-by-case basis. There had been two disclosures in the financial year to date, compared with 21 in 2025-26 and 47 in 2024-25.”
- SupportedThe ATO’s documents state that tax file numbers cannot be provided under law.Australia news | The Guardian: “The ATO’s documents do not reveal the extent of the data provided by the agency but state that tax file numbers cannot be provided under law.”
- SupportedThe ATO made 758 disclosures between November 2022 and July 2026, including 376 to the NDIA and 42 to the ACIC.Australia news | The Guardian: “It made 758 disclosures between November 2022 and July 2026, including 376 to the NDIA and 42 to the ACIC.”
- SupportedThe original 2024 memorandum required an ethics and human oversight framework, but the process was deemed too difficult and it became an ethics guide in October 2025.Australia news | The Guardian: “the memorandum of understanding in 2024 between taskforce agencies originally required the taskforce to develop an ethics and human oversight framework governing the control of the information shared. ... it was determined that the process was “too difficult to implement” and the framework instead became an “ethics guide” in October last year.”