For the past two years, Charlotte Riley has coordinated the collection and distribution of donated gifts for children up to 18 years old as part of the Christmas Kindness Appeal Jersey. The initiative, organised via Facebook, aims to relieve financial pressure on families.
Riley said that each year the appeal receives "more and more numbers" of families asking for support. She cited unemployment, ill health and the general high cost of living as reasons families reach out.
"I knew there were people in need. I didn't quite know how many people that would be," Riley said in comments reported by BBC News.
The appeal has also seen an increase in community support. Riley noted that people who previously received gifts are now volunteering to help with collections and deliveries. "It wouldn't be done without those other people helping," she said.
Donations including clothes, food, essentials and gifts can be made before 14 November. Families receiving gifts are also given wrapping paper and labels so they can be part of the process. Riley described this as "the small simple things as well that make that big difference".
She said recipients are "very complimentary and very thankful" for the support.