Around one in 10 workers in Lithuania provide services through such platforms, where declining pay and opaque payment systems have become major concerns, according to workers and their representatives.
"One of the biggest problems is that there is no clear system for determining pay," said Linas Mazgeika, head of the Platform Workers' Trade Union. "There is no legal agreement on specific remuneration. Platforms have the ability to regulate this issue unilaterally."
Drivers also report that algorithmic decisions can reduce their income if they reject orders, with little insight into how the systems operate. Labour law expert Emilija Švobaitė noted that automated systems can restrict accounts or leave workers without assignments, which under traditional labour law "could be equivalent to downtime."
Several ride-hailing drivers have taken court cases arguing that their arrangements amount to disguised employment. "Everyone driving for Bolt felt like an employee, but had absolutely no social guarantees," said driver Donatas Čyžius.
Deputy Social Security and Labour Minister Tadas Vinokuras said the amendments aim to ensure workers know the conditions under which they work, why they receive certain orders, and are not unfairly penalised for refusing an order. "People are looking for flexible working conditions and find a platform where they can work. But you cannot say that they are entrepreneurs," he said.
The changes would also allow platform workers to bring disputes before the Labour Disputes Commission, a route previously unavailable because many platforms are registered outside Lithuania.
Tomas Tomilinas, chairman of the parliamentary Committee on Social Affairs and Labour, acknowledged challenges in representing workers not formally classified as employees. "Transposing these provisions will not be easy," he said.
Parliamentary consideration is expected to continue in November, with the EU directive requiring implementation by December.
