System administrators are reporting widespread issues with Remote Desktop Services (RDS) after applying this month’s Windows Server cumulative updates. According to reports on Reddit and feedback shared with BleepingComputer, affected servers initially work normally before connections begin to fail. Existing Remote Desktop sessions may become unable to disconnect or log off, and new connection attempts can hang and eventually time out.
“All terminal servers in our environment are failing (sessions dropping, no new connections possible, only solution is a hard reset) within a day,” one system administrator told BleepingComputer. Another admin said the problem emerges after the first user logs out: “It works initially, but after the first log out, services crash and no further users can sign in.”
Rolling back the September update resolves the issue for those affected. One administrator investigating Server 2022 reported on Reddit that the Remote Desktop Protocol service becomes unresponsive when users begin logging out, with debugging suggesting a deadlock between Remote Desktop and the Local Session Manager. Microsoft has not confirmed this as the cause.
The failures affect Windows Server 2019, 2022, and 2025. Administrators who have not yet installed the September updates may wish to delay deployment until Microsoft provides a fix or workaround.