Designers may use artificial users to predict whether people with sensory differences can read signs or follow subtitles. But a description of someone’s needs may not make a model respond as that person would.
Researchers compared a , software that processes images and text together, with measured people and with simple rules based on facts in a persona. They also compared describing blur with actually blurring the image.
Across all 14 tested models, describing blur did not reduce recognition, while blurring the image did in some models. Personas also failed to preserve real differences between people. A model may know how a condition affects people without answering as if it had that condition.
