Writing in a sponsored post published Aug. 29, 2026, Matar Peles says engineering organizations are trying to deliver as fast as technology allows by bringing agentic AI into their developer platforms and working out how to use AI agents to maximize productivity. Following hundreds of calls with customers, Peles says they captured three types of roles.
The article identifies AI agents as platform consumers, internal components, and managed resources, then focuses on the first. In this framing, an agent is basically a user of the platform: it reads context and runs actions as part of its task. Peles reports that many companies said they treat their AI agents like employees, which in a development platform makes the agent "just another engineering resource consuming it."
A typical case described in the piece: an engineer asks Claude Code to add an endpoint to the payments service. Before writing any code, the agent pulls the service owner, dependencies, and the standards it must meet from the platform, spins up a preview environment via a self-service action, and runs the tests.
For this to work, Peles argues, the agent must reason over real, current information about the organization's systems, starting with the service catalog and extending to ownership, dependencies, standards, and current state. Getting the context wrong, he warns, gives agents a good chance of becoming overconfident and doing the wrong thing.
The article says most teams try to solve this one agent at a time by providing local context. But that approach connects the same information to agents in fragile ways, and none of it is governed. Peles contrasts this with a "context lake" that provides every agent with a single governed source of truth. The platform also has to be reachable the way an agent works, he says, meaning API- and MCP-based access.