AustraliaWhen Bushfire Strikes and the Phones Go Dead: A Castlemaine Resident's Ordeal Reveals Critical Communication Gaps
During catastrophic bushfire conditions in central Victoria on January 9, 2026, Castlemaine resident Fiannuala Morgan experienced a cascading failure of the communication systems relied on for emergency warnings: her mobile phone lost service, the emergency app froze, she could not call or text her parents, the NBN failed with the power blackout, and the ABC broadcast tower at Mount Alexander burned down. A grassfire that eventually destroyed 66 dwellings in nearby Harcourt and threatened Castlemaine underscored what happens when the digital safety net collapses in a disaster, as detailed in a new report by Rhiannon Stevens and Kylie Silvester.
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